Frequently Asked Questions

Find answers to common questions about JARVIS Omega

What is JARVIS Omega?

JARVIS Omega is an advanced AI-powered voice assistant for Windows that allows you to control your PC using natural voice commands. Inspired by Iron Man's JARVIS, it features 8 stunning themes, 12+ powerful features including system control, app launching, web searches, and much more.

Unlike cloud-based assistants, JARVIS Omega processes most commands locally on your device, ensuring privacy and faster response times.

What makes JARVIS Omega different from other voice assistants?

Key Differentiators:

  • Privacy-First: Local processing means your voice data never leaves your device
  • Customizable Themes: 8 stunning Iron Man-inspired themes
  • Deep System Integration: Control Windows features other assistants can't access
  • Offline Capability: Works without internet for most features
  • Developer-Friendly: Extensible with custom commands and plugins
  • No Monthly Fees: One-time purchase options available
Which operating systems are supported?

Currently Supported:

  • Windows 10 (64-bit) - Build 1809 or later
  • Windows 11 (all versions)

Minimum Requirements:

  • Processor: Intel Core i3 or AMD equivalent
  • RAM: 4 GB (8 GB recommended)
  • Storage: 200 MB available space
  • Microphone: Any USB or built-in microphone

Coming Soon: macOS and Linux support is planned for Q3 2026.

How do I install JARVIS Omega?

Installation Steps:

  1. Download the installer from our download page
  2. Run the .exe file as Administrator
  3. Follow the setup wizard instructions
  4. Enter your license key (for paid versions) or choose Free mode
  5. Configure your microphone permissions
  6. Complete the voice calibration process
  7. Start using JARVIS Omega!

For detailed instructions, see our Documentation.

Why isn't JARVIS responding to my voice commands?

Troubleshooting Steps:

  1. Check Microphone: Ensure your microphone is connected and set as default in Windows sound settings
  2. Permission Settings: Grant microphone permissions in Windows Privacy Settings
  3. Wake Word: Make sure you're saying the wake word "Jarvis" before commands
  4. Background Noise: Reduce ambient noise or move to a quieter location
  5. Recalibrate: Go to Settings > Voice > Recalibrate Voice Recognition
  6. Update: Ensure you have the latest version installed

If issues persist, contact our support team.

Can I use JARVIS Omega without an internet connection?

Yes! Most features work completely offline:

Offline Features:

  • System controls (volume, brightness, power)
  • App launching and window management
  • File operations
  • Calendar and reminders
  • Basic calculations
  • Local music playback

Internet Required For:

  • Web searches
  • Weather updates
  • News briefings
  • Email operations
  • Smart home device control
  • License validation (periodic)
How do I customize voice commands?

Custom Commands Setup:

  1. Open JARVIS Omega settings
  2. Navigate to Commands > Custom Commands
  3. Click "Add New Command"
  4. Enter your trigger phrase (e.g., "open my project")
  5. Choose action type: Launch App, Run Script, Execute Command, etc.
  6. Configure action parameters
  7. Save and test your command

Pro Tip: Use variables like {date}, {time}, {clipboard} in your commands for dynamic content!

What's the difference between Free, Pro, and Business plans?

Free Plan:

  • 1 device license
  • 3 themes available
  • Basic features only
  • Community support
  • Personal use only

Pro Plan ($9/month or $84/year):

  • 3 device licenses
  • All 8 premium themes
  • All features unlocked
  • Priority email support
  • Personal & business use
  • Custom commands & plugins

Business Plan ($29/month or $288/year):

  • 10 device licenses
  • All features + API access
  • White-label options
  • 24/7 priority support
  • Dedicated account manager
  • Custom integrations
  • Volume discounts available
Do you offer a free trial?

Yes! All paid plans include a 14-day free trial with full access to premium features.

Trial Details:

  • No credit card required for Free plan
  • Credit card required for Pro/Business trials
  • Cancel anytime before trial ends - no charges
  • Automatic conversion to paid plan after 14 days
  • One trial per email address
What is your refund policy?

We offer a 14-day money-back guarantee on all purchases.

Refund Eligibility:

  • Request within 14 days of purchase
  • No questions asked policy
  • Full refund to original payment method
  • Processed within 5-7 business days

How to Request:

  1. Email support@jarvisomega.com
  2. Include your order number and email
  3. Briefly explain reason (optional but helpful)
  4. Receive confirmation within 24 hours
Can I cancel my subscription anytime?

Yes, absolutely! You can cancel your subscription at any time with no penalties.

Cancellation Process:

  1. Go to Account Settings > Billing
  2. Click "Cancel Subscription"
  3. Confirm cancellation
  4. You'll retain access until the end of your billing period

What Happens After Cancellation:

  • Access continues until current period ends
  • No further charges
  • Your data is retained for 90 days
  • You can reactivate anytime
  • Free plan features remain available
What commands can JARVIS understand?

JARVIS Omega understands hundreds of commands across 12+ categories:

System Control:

  • "Set volume to 50%", "Mute/Unmute"
  • "Increase brightness", "Decrease brightness"
  • "Shut down", "Restart", "Sleep mode"
  • "Lock screen", "Log out"

Application Management:

  • "Open Chrome", "Close all browsers"
  • "Launch Spotify", "Start Visual Studio Code"
  • "Switch to [app name]"

Web & Search:

  • "Search Google for [query]"
  • "What's the weather today?"
  • "Open YouTube and play [video]"

Productivity:

  • "Set reminder for 3pm", "What's on my calendar?"
  • "Take a screenshot", "Start screen recording"
  • "Open recent files"

For the complete command list, visit our Documentation.

Can JARVIS control smart home devices?

Yes! JARVIS Omega integrates with popular smart home platforms:

Supported Platforms:

  • Philips Hue: Control lights, colors, scenes
  • Samsung SmartThings: Manage all connected devices
  • TP-Link Kasa: Smart plugs, switches, bulbs
  • Google Home: Control Google-connected devices
  • IFTTT: Create custom automations

Example Commands:

  • "Turn on living room lights"
  • "Set bedroom to 50% brightness"
  • "Activate movie mode"
  • "Turn off all smart plugs"

Note: Smart home control requires internet connection and Pro or Business plan.

How secure is my voice data?

Your privacy and security are our top priorities:

Privacy Measures:

  • Local Processing: 95% of commands processed on your device
  • No Recording: Voice data is NOT recorded or stored
  • Encrypted Transmission: Any data sent to servers uses TLS 1.3 encryption
  • Automatic Deletion: Cloud-processed data deleted after 30 days
  • No Third-Party Sharing: We never sell or share your data
  • Opt-Out Option: Disable cloud processing entirely

Security Features:

  • Voice authentication (Business plan)
  • Command approval for sensitive actions
  • Activity logs you can review and delete
  • Regular security audits and updates
Can I use multiple languages?

Currently Supported Languages:

  • English (US, UK, AU)
  • Spanish (ES, LATAM)
  • French
  • German
  • Italian

Coming in 2026:

  • Portuguese, Japanese, Korean
  • Chinese (Simplified & Traditional)
  • Hindi, Arabic, Russian

You can switch languages in Settings > Language & Region.

Still Have Questions?

Our support team is here to help you 24/7

Contact Support