Privacy Policy

At JARVIS Omega, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice assistant software and related services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase a license or subscription
• Contact our support team
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include: name, email address, billing information, and payment details.

1.2 Usage Data

We automatically collect certain information when you use JARVIS Omega:

• Device Information: Operating system, hardware specifications, device identifiers
• Usage Statistics: Features used, command frequency, session duration, error logs
• Performance Data: Application crashes, response times, system resource usage
• Location Data: General location based on IP address (not precise GPS)

1.3 Voice Data

Important: JARVIS Omega processes voice commands locally on your device. We do not transmit, store, or record your voice data on our servers unless you explicitly opt-in to cloud-based features that require it.

If you enable optional cloud features:

• Voice commands may be processed through our secure servers
• Audio data is encrypted in transit and at rest
• Voice data is automatically deleted after 30 days
• You can disable cloud processing at any time in settings

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Provide, maintain, and improve JARVIS Omega functionality
• License Management: Verify licenses, manage subscriptions, process payments
• Customer Support: Respond to inquiries, troubleshoot issues, provide technical assistance
• Product Development: Analyze usage patterns to enhance features and performance
• Security: Detect, prevent, and address fraud, abuse, or security vulnerabilities
• Communications: Send updates, newsletters, promotional materials (with your consent)
• Legal Compliance: Comply with legal obligations and enforce our Terms of Service

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with trusted third-party providers who assist us in:

• Payment Processing: Stripe (PCI-DSS compliant payment gateway)
• Analytics: Usage analytics to improve our software (anonymized data)
• Cloud Infrastructure: Secure hosting and data storage services
• Email Services: Transactional and marketing email delivery

All third-party providers are bound by confidentiality agreements and cannot use your data for their own purposes.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Respond to legal claims or investigations

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to this Privacy Policy.

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data transmitted between your device and our servers uses TLS 1.3 encryption
• Secure Storage: Personal data is encrypted at rest using AES-256 encryption
• Access Controls: Strict employee access policies with multi-factor authentication
• Regular Audits: Periodic security assessments and vulnerability testing
• Incident Response: 24/7 monitoring and rapid response to security threats

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Privacy Rights

5.1 Access and Correction

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Update your account information at any time

5.2 Data Deletion

You can request deletion of your personal data by:

• Contacting our support team at privacy@jarvisomega.com
• Using the account deletion feature in the software settings

Note: Some data may be retained for legal or legitimate business purposes (e.g., transaction records).

5.3 Data Portability

You have the right to receive your data in a structured, machine-readable format and transmit it to another service provider.

5.4 Opt-Out Rights

You can opt-out of:

• Marketing Emails: Click "unsubscribe" in any promotional email
• Analytics: Disable usage data collection in software settings
• Cloud Processing: Switch to local-only mode for voice commands

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and choices

You can control cookies through your browser settings. Disabling cookies may limit website functionality.

7. Children's Privacy

JARVIS Omega is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at privacy@jarvisomega.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Compliance with GDPR (General Data Protection Regulation) for EU users
• Adherence to applicable data protection laws

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (e.g., tax records for 7 years)
• Resolve disputes and enforce our agreements

Usage data and analytics are typically anonymized after 12 months.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying an in-app notification

Your continued use of JARVIS Omega after changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

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